Frame
Automatically measure the cost of every customer interaction so you can find opportunities to improve and reduce service cost.
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#Research AssistantFrame Key Features:
- Granular Cost Breakdown: Analyze individual support tickets' cost implications for a clear financial impact assessment.
- Resource Optimization: Assists in effectively allocating team efforts and budgets, avoiding resource wastage.
- Product-Centric Insights: Links customer feedback directly to product-related costs and issues for targeted improvements.
- Comprehensive Customer Understanding: Moves beyond surface-level metrics to analyze customer experiences in-depth.
- Efficiency and Imbalance Detection: Identifies misaligned resources and suggests adjustments for better operational efficiency.
Frame AI is an AI-powered customer support tool that helps businesses identify and resolve hidden issues that can impact their bottom line. It reveals the actual cost of customer issues by going beyond mere ticket count and analyzing all interactions. By analyzing customer sentiment, product feedback, and support ticket data, Frame AI helps businesses identify areas where they can improve customer satisfaction, reduce costs, and optimize support operations.
Here are some resources to learn more about Frame:
- Mailto:contact@frame: mailto:[email protected]
- Linkedin: https://www.linkedin.com/company/frame.ai
- Twitter: https://twitter.com/frame_ai